Privacy Policy

Last updated: 31/7/25

BlueDoor Property Agents (“we”, “our”, or “us”) is committed to protecting your personal data and privacy. This policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Who We Are

BlueDoor Property Agents is a trading name of BlueDoor Bristol Ltd, registered in England and Wales [Insert Company Number]. Our registered office is at [Insert Address]. We are registered with the Information Commissioner’s Office (ICO) under the Data Protection Act and UK GDPR.

2. What Information We Collect

We may collect and process the following types of data:

Contact details – name, email address, phone number, postal address
Property details – relating to a property you wish to buy, sell or let
Enquiry information – messages submitted via forms or phone
Technical data – IP address, browser type, location, cookies
Marketing data – preferences, engagement with emails or adverts

3. How We Use Your Information

We use your data to:

Respond to enquiries and provide property-related services
Arrange valuations, viewings, and manage sales or lettings
Send updates or property alerts (only if you’ve opted in)
Improve our website and services through analytics
Comply with legal or regulatory obligations

We will only use your data when we have a legal basis to do so, such as your consent, our legitimate interest, or to fulfil a contract.

4. Marketing & Remarketing

If you opt in to receive marketing, we may send you updates about new properties, services, or offers. You can unsubscribe at any time.

We may also use Google Ads, Facebook Pixel, or similar platforms for remarketing purposes. This means you may see ads for BlueDoor after visiting our website, based on anonymous cookie data. You can control or opt out of these ads through your browser or ad settings.

5. Cookies

Our website uses cookies to enhance your experience and collect anonymous analytical data.

Cookies help us:

Understand how users navigate the site
Improve speed and functionality
Personalise your experience
Serve relevant ads via remarketing

By using our site, you agree to the use of cookies. You can disable cookies in your browser settings or decline optional cookies when prompted.

For more information, see our [Cookie Policy] (or insert popup banner link).

6. How We Store and Protect Your Data

Data is stored on secure UK or EU-based servers
We use industry-standard encryption and firewalls
Access is restricted to authorised personnel only
Data is retained only as long as necessary for legal or business needs

7. Sharing Your Data

We do not sell your data. We may share your information with:

Solicitors, mortgage brokers, or surveyors involved in a transaction
Government bodies or regulators when required by law
Trusted service providers (e.g. CRM platforms, cloud storage, analytics tools)

All third parties are GDPR-compliant and contractually bound to protect your data.

8. Your Rights

You have the right to:

Access a copy of your data
Request correction or deletion
Withdraw consent at any time
Object to or restrict processing
Lodge a complaint with the ICO (www.ico.org.uk)

To exercise any of your rights, contact us at:
📧 privacy@bluedoorproperty.co.uk

9. Third-Party Links

Our website may contain links to third-party sites (e.g., mortgage calculators, property portals). We are not responsible for their privacy practices. Please read their privacy policies.

10. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of our website confirms your acceptance.

Contact Us

If you have questions about this policy or your data, contact:

BlueDoor Property Agents
📧 privacy@bluedoorproperty.co.uk
📍 133 Cumberland Road, Bristol, BS1 6UX